BUSINESS Within this section there are a number of different sub-sections. To browse through specific sections simply click on the titles below. This will take you straight to that section. Transaction Notification Systems.| Internal and External Messaging Tools | Microsoft Outlook Plug-in | Email to SMS | Airmail | Entegration Bulk SMS | IVR Lines | Direct Response Solutions | Grafitti Wall Transaction Notification Systems A Simple Message Service (SMS) based transaction notification will allow financial organizations' customers, and any organization for that matter with a customer base, to receive real-time notifications on all transactions pertaining to their accounts. For example, debits, credits etc. Any event on the account will be picked up by the automated notification system. This enables for example XYZ Bank clients to manage their balances, and track transactions on cheques, savings, transmission, investment and loan accounts etc. The system can also be used to flag up important dates or events in the life of the bank's clients like birthdays, anniversaries etc. The benefits include but not limited to the following: Reduction in communication cost Instant communications Fraud detection Strong brand Minimal admin New revenue streams Internal and External Messaging Tools Entegration SMS based internal messaging tools greatly improves internal communications for businesses. Sales and marketing people on the road can be notified instantly if needs be. Company wide information can be disseminated much more cheaply. Staff can receive timely and non-intrusive reminders to appointments or events, even while on the road. This solution can be adapted for external use by using it as a well-targeted bulk-messaging tool for marketing purposes. The benefits include but not limited to the following: Reduction in communication cost Instant communications Diary Synchronization with fellow Colleagues Reminders and scheduling even when not at your desk Direct marketing Product launches, cross-selling, up-selling etc. Microsoft Outlook Plug-in Overview An outlook plug-in that provides outlook with SMS interface, allowing you to send and receive SMS messages from the familiarity of outlook. Features Ease of use - Standard Outlook Full Integration with Outlook Contacts Network Agnostic Character counter Benefits Reduce Communications Costs Instant Communications Minimal Admin Convenient Instant access Example Applications Schedule meetings Bulk Marketing Campaign System Requirements Outlook 2000 or higher Internet access Email to SMS Overview Deliver the power of SMS to all e-mail users across a network, granting full SMS to Email and E-mail to SMS functionality. Features Full Outlook Integration Supports most E-mail platforms Full SMS and Email Reply path User level access User defined limits Ease of administration (User definition) Reporting, including:         -Submitted         -Delivered         -Failed         -Pending One to one or one to many messaging Network Agnostic Billing Module Benefits Unlimited benefits, including: Instant Communications Minimal Admin Large Scalability Cost Effective Communications Tool Example Applications Schedule meetings Reminders Memos Bulk Advertising Airmail Overview Airmail is an E-mail server plug-in that delivers the power of SMS to all e-mail users across a network, granting full SMS to E-mail and E-mail to SMS functionality. Features Supports most E-mail platforms Full SMS and Email Reply path User level access User defined limits Ease of administration (User definition) Reporting, including:         -Submitted         -Delivered         -Failed         -Pending One to one or one to many messaging Network Agnostic Online pre-purchases of messages Benefits Unlimited benefits, including: Reduce Communications Costs Instant Communications Minimal Admin Example Applications Schedule meetings Bulk Marketing Campaign Entegration Bulk SMS Overview Entegration bulk SMS is a stand alone PC revenue generating messaging application, used for bulk sending and receiving of SMS text messages. Entegration bulk SMS uses TCP/ IP to communicate with Entegration’s Genius messaging gateway using the Whisper Api protocol. Features Address Book to conveniently Manages your Personal Contacts effortlessly Built in Real Time Calendar which allows you to Schedule pre-dated events, reminders, notifications and messages. These can include meeting reminders, birthday wishes, etc. Summaries of day specific SMS messages sent Convenient SMS credit top up, using the internet Bulk messages, up to 30 000 SMS's at once Network Agnostic Benefits Reduce Communications Costs Instant Communications Diary Synchronization with fellow friends and Colleagues Reminders and scheduling even when not at your desk. Example Applications Schedule meetings Bulk Marketing Campaign Bulk Reminders Information Services Advertise events, products or services System Requirements Internet connectivity (min 28.8kbps) IVR lines An IVR (Interactive Voice Response) system is simply a telecommunications system that uses a pre-recorded database of voice messages to present options to a user, typically over telephone lines. IVR applications are developed to suit customer requirements. Examples of standard IVR implementations are: Competition IVR Competition IVR's capture the callers details and an answer to a specified question. These competitions generally take the format of a multiple-choice questions and winners are selected randomly from the set of callers who have answered the question correctly. Information IVR This is an IVR with static information. It can promote a product or an event. LBS IVR This IVR identifies the location of the caller using the closest base station. The caller's location can be viewed on the website or via SMS. Any other location-based information can be delivered to the caller via SMS. Examples are a list of the closest restaurants or tourist information points. CRM IVR This IVR records caller's views and opinions. The caller can be asked a series of questions about a product/service/event. The IVR can also capture certain demographics of the caller. Direct Response Solutions SMS and or our voice IVR solutions provide a highly effective direct response mechanism in conjunction with off-line media, commanding high average response rates. Texting in to campaigns on radio, TV, billboard advertising, on-pack and print ads, especially via short-codes, is simple to do. Entegration SMS and IVR solutions also provide marketers with an easy route for consumers to provide demographic information as well as valuable insights into consumer behaviour. Companies running direct response campaigns can effortlessly acquire valuable intelligence, such as time of response, location, etc. Utilising this powerful market intelligence, marketers can devise campaigns that are more and more relevant to their target audience. Grafitti Wall Overview Graffiti Wall is a stand-alone desktop application allowing for the receiving and looped-displaying of queued SMS messages sent to a specific MSISDN and being displayed on a altering background image or scrolling marquee. The application supports various multi-media input formats such as mpg, avi, mp3, Flash etc. Graffiti Wall further features full MO and IVR database integration with its own messaging gateway or to existing ones such as Entegration's Genius Gateway. Allow audiences to interact with a graphic animated feature through the means of mobile communications. Host competitions, communicate with audiences or just create atmosphere on the fly and in real time. Features Additional graphic animated feature at any venue Audience interaction on an unprecedented level Unique post-event direct marketing opportunities Benefits Instant Marketing to a Live Audience Generate Revenue through Advertising Generate an immediate Database of customers interacting with the Wall __ for future promotions Visual and Interactive Entertainment for Customers Create Atmosphere in any Gathering Example Applications Competitions at Functions Instant Communication to all people at a gathering Advertising latest specials at a bar/ club or restaurant on the fly Inform customers on specifics at shops Platforms Entegration's platforms support a range of bearers, providing clients with integrated mobile solutions including data transmission, wireless data services, all aspects of mobile messaging, voice, m-commerce and portal development and management. With expertise from IVR development through to m-commerce enablement, Entegration has the capacity to mobilise any organisation.   ABOUT | CRM | SOLUTIONS | CONSUMER | BUSINESS | CLIENT LIST | PRESS RELEASES | CONTACT © 2003 of ENTEGRATION SOLUTIONS. ALL RIGHTS RESERVED.